Privacy Policy

DNA TEST OÜ, Reg. Code: 11930274, Address: Liimi 1, Kristiine District, Tallinn, 10621, Estonia, Phone: +372 5855 8706, Email: info@dna24.eu

Definitions

“We,” “our,” or “us” refers to DNA TEST OÜ.
“You,” “your,” or “user” refers to the User of the Website.

Welcome to the DNA TEST OÜ website. The website is operated by DNA TEST OÜ and provides information about the DNA testing services offered by the company (hereinafter referred to as the “Services”).

This Privacy Policy explains how we handle your personal data (“Personal Data”) and other information we collect from users of the website and those who register to use our services. DNA TEST OÜ respects your privacy and strives to protect your personal information. This policy outlines our practices regarding the collection, use, retention, protection, and disclosure of such data.

This Privacy Policy applies to data we collect:

  1. When registering to use our services;

  2. Through text and electronic messages between you and DNA TEST OÜ;

  3. Through any other communication methods used.

Privacy Compliance

By accessing any part of the website, you agree to comply with the Privacy Policy set out below. If you do not agree with this policy or our requirement to collect personal data, please do not subscribe to our services.

This Privacy Policy is in accordance with the General Data Protection Regulation (GDPR), and we reserve the right to update it at any time as deemed necessary. We recommend that you review this policy each time you visit our website to stay informed of any changes. If you do not agree with any revised section, please contact us at info@dnrtestas.lt. The date of the latest update is indicated at the beginning of this policy.

What Information We Collect About You

We collect several types of information about visitors to our website and/or users of our services. This information may be collected:

  • Automatically while browsing our website;

  • Directly from you, when registering for services.

Specifically:

(a) We collect and process personal data when you register to use the service or provide feedback, even when using other communication tools. The information requested depends on the activity and use of the services (e.g., payment). If you do not provide the required data, you may not be able to participate in or use that feature.

We also collect your Internet Protocol (IP) address, which helps us diagnose server/software issues, manage services, and gather demographic information.

(b) We may collect non-identifiable information about you, such as your device type, browser type, and operating system. We use analytics and similar tools (as described in our Cookie Policy) to provide a better and more personalized service, assess usage patterns, tailor our services to your preferences, and streamline searches.

(c) If you contact us for customer support, we may collect additional information to resolve your inquiry.

How We Use Your Information

We use the personal data you provide in accordance with this Privacy Policy and for the purposes for which it was primarily collected. If data is to be used for other purposes, we will notify you beforehand.

Your data may be used for:

  • Providing the service you have registered for and fulfilling our contractual obligations.

  • Communicating with you about the service you have subscribed to (e.g., responding to emails or inquiries).

  • Helping us better understand and improve our services.

  • Any other uses described in this policy or that you have agreed to or requested.

  • Initiating or defending against legal claims.

  • Protecting our legitimate interests and ensuring proper business operation.

We use cookies to personalize content and ads, provide social media features, and analyze traffic. We may share information with social media, advertising, and analytics partners, who may combine it with other data you’ve provided or that they’ve collected from your use of their services.

We are also required to comply with applicable laws and may disclose data if legally obligated.

Payments made through our e-shop are processed via makecommerce.lt, operated by Maksekeskus AS (Niine 11, Tallinn 10414, Estonia, reg. no: 12268475), which means your payment-related personal data may be transferred to Maksekeskus AS.

Note: The data collected is not used for marketing emails, newsletters, or bulk promotions. If we decide to use the data for such purposes, we will obtain your prior consent.

Data Disclosure and Sharing

Your information may be disclosed or shared with our staff to provide the service you registered for. It is not disclosed to unauthorized persons.

If you submit a form containing another person’s data, you confirm that you have obtained their explicit consent to do so. You should inform them about this Privacy Policy and ensure their agreement.

By using our services or submitting personal data directly or indirectly, you agree that DNA TEST OÜ may need to share your data with third parties, whether directly or indirectly connected to us, for the purpose of providing the service. Sharing occurs only as described below:

(a) Service Providers – We may work with third-party providers (e.g., agents, virtual offices, testing laboratories) to deliver services. These parties may require access to your data. Data is then stored or deleted in accordance with the lab’s usual practices.

(b) Cross-Border Transfers – Due to the company’s international operations, data may be transferred across borders to affiliates, subsidiaries, service providers, or authorized representatives as necessary.

(c) Legal Requirements – We may disclose data if required by law or if we believe in good faith that such action is necessary to:

  1. Comply with a legal obligation;

  2. Protect rights or property;

  3. Respond to emergencies or protect public/user safety;

  4. Avoid legal liability.

(d) Business Transfers – If DNA TEST OÜ sells part or all of its assets, your personal data may be among the assets transferred.

Also, note that data sent via the internet may be transmitted across borders even if both sender and receiver are in the same country, potentially subject to weaker data protection laws.

Your Rights as a Data Subject

You have the right to control how your personal data is used, including:

  • Modifying or Correcting Data – Contact us if your data is inaccurate or needs to be updated. We may require proof in some cases.

  • Deleting Data – You may request deletion of your data if it is no longer needed. Some exceptions apply (e.g., legal compliance).

  • Access and Portability – You can request a copy of your data in machine-readable format.

All requests will be reviewed based on service obligations, data retention laws, and applicable legislation. We aim to process changes within 30 days.

Submit requests via email: info@dnrtestas.lt, or through any of our global offices.

Legal Basis for Processing

Data must be processed lawfully, and our basis may include:

  • Consent – You’ve given permission.

  • Contract – Processing is necessary for service delivery.

  • Legitimate Interest – Provided your rights are not overridden (e.g., fraud prevention).

You may withdraw consent at any time by contacting info@dnrtestas.lt.

Acting as Data Processor

In some cases, we act as data processors on behalf of third-party administrators (TPAs) and use the data as instructed. These TPAs have their own privacy policies. If you have concerns about how they process your data, please contact them directly.

Data Security

We have taken appropriate measures to safeguard your data. However, data transmission over the internet is not entirely secure. We do not accept liability for unauthorized access during transmission.

If we believe a data breach has occurred, we will notify you via your provided contact information (primarily by email).

Direct Marketing

We currently do not share personal data for email marketing or mass distribution. If this changes, we will seek your consent beforehand.

We use cookies for advertising purposes, including:

We may also work with third parties who use cookies to show interest-based ads. You can opt out via:

Payments

For paid services, we use third-party payment processors (e.g., PayPal). We do not store your payment information. The processors follow PCI-DSS standards to ensure secure payment handling.

Our payment processor:

Contacting Us

If you have any questions or complaints about this Privacy Policy, please contact us at:

info@dnrtestas.lt
or reach out to our customer support.

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